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Boman.Biz > Posts > RANT: Windows Phone 7 killed off by carriers – the Windows Mobile sequel.
RANT: Windows Phone 7 killed off by carriers – the Windows Mobile sequel.

Okay – this is a bit of a rant, but what better place than my blog.

Set the way-back machine for this time last year, October 2009.  The HTC HD2 was just being released, (1GHz Snapdragon, 4.3” capacitive screen)  One of the best (and the last, as it turns out) Windows Mobile phones ever made – and my own personal favourite to this day.  It is STILL functionally competitive a year later… however getting a bit off-topic.

In October 2009, the HD2 was released and there was no news about it in my local market (Australia).  Having an eye on this sort of thing I imported one immediately – and the usual response from anyone I demoed it to was “Wow – what’s that!?!? Its like an iPhone, but it does more stuff!”  Followed shortly after by “Where can I buy one” to which I had to reply “You can’t.” 

About 6 months later, it became evident what happened.  Telstra bought the exclusive rights to release the HD2 and then shelved it.  They eventually released it in March 2010, safely in amongst the iPad, Windows Phone 7 Barcelona announcements and mounting iPhone4 excitement.  The HD2 was available at an outrageous price on Australia’s most over-priced carrier, with an 850MHz radio, so you couldn’t put it on any other carrier.  Case closed – product failure.

Fast-forward to today.  The HTC HD7 – which is the same hardware as the HD2 a year ago, has been snaffled up by Telstra for exclusive use on its over-priced 850MHz network. 

So it has been a week since Windows Phone 7’s world-wide release and joint announcement by Telstra and Microsoft, and only 3 days to go until people around the world will be able to buy Windows Phone 7 handsets. You would expect Telstra to begin marketing this new exclusive handset – maybe even taking pre-orders?  Lets take a look at their homepage:

 

 imageTelstra:

Nope – in terms of smartphones its the iPhone4, a couple of Android phones from Sony Ericson and HTC or nothing.  No mention whatsoever of the HD7 or the existence of Windows Phone 7.  It seems Telstra are going to treat the HD7 like they did the HD2.  Shelve it for 6 months, wait until its not a threat to their other products, and then release it at a ridiculously high price.


 

Surely this must just be a mistake by Telstra, lets take a look at the homepages of the other major Telco’s in Australia.

3/Hutcheson:

image

Nope- “Get your Apple iPhone4 on 3”


 

Optus:

image

No WP7 here: “iPhone4 This changes everything. Again.”


 

Vodafone:

imageAgain - “iPhone4 This changes everything. Again.”


 

Hmmm – I think I see a pattern here.  No evidence that Windows Phone 7 exists and will be available to consumers on Friday.  It is very frustrating that Microsoft has:

  • Made a great product from the ground up in 12 months.
  • Raised developer awareness, and secured some great release applications
  • Made deals with hardware manufacturers to get devices made.  Okay maybe on out-dated hardware from a year ago, but enough to be competitive.

But they seem to have missed organising a critical component in the launch – The carriers.  If consumers can’t buy phones, then its going to be hard for it to be a success.

So its a replay from a year ago, and as usual I have ordered my HTC HD7 from Hong Kong because there is no other way to buy one on a 900/2100MHz network in Australia.  Most consumers won’t do this – even if they knew the product existed.

Its a sad situation, because at no time have the reviewers and journalists been overly negative about Windows Phone 7 – all saying it has much potential to be a success, however something crucial has definitely already failed for Windows Phone 7.

UPDATE: If you also want to pre-order an unlocked HD7 WWE 900/2100MHz phone the contact Agnes Chan at Expansys Hong Kong:

Office: +852 2416 6700

Fax:    +852 2411 1362
Email:  agnes.chan (at) expansys.com

Web:   http://www.expansys.com.hk

 

Comments

Aussie mobile carriers are useless

Hey James,

Just read through your blog post here and although you title it "RANT: Windows Phone 7 killed off by carriers – the Windows Mobile sequel." i think the title would have been better "Truth: Aussie Carriers Proves Useless Once Again".

I wholeheartedly agree with your assessment of our major carriers here in Australia.

Telstra in particular seems to be failing on several accounts - they had a fantastic opportunity to bring awareness to a product, where they could have excelled, via the joint Microsoft & Telstra press conference the day after the official release.

Yet, as you say, still no official mention of plans (except what was promised during the press conference), handsets et al.

Telstra's site is conspiquisly absent of any details at this stage - and we're close, very close, to a release in Australia. Did they wait this long for the release of the IPhone? no, they spouted that release months before it actually became available.

So, what has Telstra done - they're put up, a slightly hidden page, consisting of an "Expression of Interest" for Windows Phone 7.

https://www.telstra.com.au/eoi/?FormID=261

Seriously? that's not only just sad, but pathetic - it's like they're in it 2% of the way..either they'll release the phone or they wont, what's with an EOI?

Granted, Telstra is, and has always been, useless..i wonder who the marketing genious of the EOI was?
at 18/10/2010 9:41 AM

Completely Agree

I completely agree, I've seen nothing from carriers yet, and with all these exclusives, it looks like I'm stuck with choosing between only two phones (Omnia 7 and some LG phone)

Where did you order your HD7 from? I'd love to get one too
at 18/10/2010 10:58 AM

Carriers + Manufacturers = Fail

I too am concerned that WP7 may die a premature death due to poor carrier support, but I also think the manufacturers are to blame.
Of the 6 phones to be released, they're either dual-band or tri-band. Couple that with carrier excluses and you could end up with less than stellar performance. One of the big wins for the iPhone 4 is that it's a quad-band phone.
For more info check out my post: http://wp.me/ptSWR-6A
at 18/10/2010 10:59 AM

HD7 Pre-Order

Although you can't order it directly from the Expansys website you can order the HTC HD7 WWE 900/2100MHz phone from Expansys Hong Kong.

Just give Agnes Chan a call in business hours (HK): +852 2416 6700

Cheers,
   James.
at 18/10/2010 11:17 AM

Thanks...

Hey James,

thanks for that - will definitely also look into that.

As i said further up (the first comment) - Telstra is shoddy with their delivery of WP7 and i'd definitely hesitate buying the device from them outright..apparently the RRP is around $760 but Telstra will be selling it for about $900 - yay for capitalism Telstra!!

Cheers,
Brian H. Madsen
at 18/10/2010 12:11 PM

Where to order

I agree with everything you have written here. It is really frustrating that the phone models that I wanted aren't coming. And the ones that aren't coming are locked down to a provider.

Like others requesting it, I'd also like to know where you ordered your HD7 from, so I can import one also
at 18/10/2010 12:29 PM

HD7 Ordering

Updated the post with the expansys ordering details.  Its the only way to get a 900/2100MHz HD7 - Keep in mind that even if you did buy the Telstra HD7 it will have an 850MHz radio and sell you data at $40 per GB

On 3/Vodafone I currently pay $10 for 2GB - and I am sure there are even better deals out there.

Cheers,
   James.
James Boman at 18/10/2010 12:57 PM

NZ Too

I've been saying the same thing here in NZ - went to a Telecom store and asked when they'd have them to look at (I know they had officially announced they'd be coming in about a month) - the guy had barely heard of WP7 and made a generic comment about 2 or 3 months. Vodafone - who are selling them in 2 days had nothing in store - no posters, no brochures, nothing.

MS are making things difficult for themselves - it's a great phone, they need to do more to promote it outside the developer communitty.
at 19/10/2010 4:53 AM

HD7 not available yet?

We contacted expansys but they said "Sorry, ETA and price not confirmed yet, thanks"
at 21/10/2010 8:32 AM

RE: HD7 not available yet?

Expansys now has an Australian HD7 listed for Optus/Vodafone/3: http://www.expansys.com.au/htc-hd7-windows-7-smartphone-205401/ 

$747ex
ETA 15 days.

Cheers,
   James.
James Boman at 25/10/2010 10:51 AM

Telstra Version of HD7

Any news on the release date? I'm waiting like crazy for this phone!
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